the last mile revolution is happening now!

Excellence in last mile delivery means excellence in customer experience.

Liefery is the leading German same-day, premium next-day and grocery delivery provider, offering time window delivery solutions to consumers in metropolitan areas.

what we do

We offer premium solutions serving the increasing demand for fast, convenient and flexible delivery

Liefery delivers best-in-class solutions that serve leading German retailers, who understand the return on invest into a superior consumer experience.

Special Services

We provide tailor-made logistics solutions for your specific needs.

Exclusive delivery

Custom logistics solutions perfectly matched to your specific service requirements.

Instant delivery

Point-to-point courier delivery within 90 or 120 minutes.

Key facts

About us

Liefery focuses on consumers with high expectations on delivery services that adapt to their lives and daily routines – not the other way around.

2014
founded as instant delivery platform inside Lufthansa Group.
>24 mio.
shipments have successfully been delivered so far.
100%
subsidiary of the Otto Group.
>98%
first time delivery success rate and >97% time window loyalty.
selected customers

deep dive

Why Liefery?

Highly efficient production system based on state-of the-art software platform enables best-in-class delivery performance, quality and customer experience.

Ultra late cut-off times

Guaranteed delivery on the next day, even with an order-cut-off at midnight. Consumers order at midnight, Liefery delivers just a few hours later.

White label track & trace

Customizable and proactive notifications via e-mail and SMS in your retail branding guarantee outstanding first time delivery success rates and consumer satisfaction.

Best-in-class performance

Excellent performance with >98% first time delivery success and >97% time window loyalty, achieved without parcel shop delivery.

API integration

Onboarding complexity reduced to a minimum through plug and play integration; seamless parcel data transmission through state-of-the-art API.

Delivery in narrow time windows

Maximum convenience through narrow time windows with flexible and last-minute parcel diversion until two hours before begin of time window. Consumers may  still change location, time-window and date on the delivery day itself.

CO2-neutral delivery

Following successful pilot projects with various vehicle types, the majority of all Liefery parcels will soon be delivered carbon neutral.

regional footprint

Liefery service area

Strong infrastructure with Liefery depots in all major metropolitan areas and agile linehaul network distributes parcels throughout service area.

Focus on metropolitan areas

with guaranteed same- or next-day delivery, depending on your preference and location of your parcels.

Dedicated linehaul network

allows flexibility and speed. Parcels can be injected at any of our depots and distributed to all other metropolitan areas.

Constant expansion

We review the coverage of our service areas on a regular basis and are willing to add cities that are particularly important to you in no time.

Press & media

Latest news

Press release
10/21/2020
Lieferdienste im permanenten Ausnahmezustand: Paketmengen seit März auf Niveau von Vorweihnachtszeit

In diesem Jahr haben viele Verbraucher vor allem online ihre Einkäufe getätigt. Das hatte zur Folge, dass die Lieferdienste seit März so viele Pakete verschicken, wie normalerweise nur zur Vorweihnachtszeit.

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Press release
10/14/2020
LIEFERY baut mit E-Cargobikes von ONO seinen CO2-freien Lieferservice in Berlin aus

Berlin 14.10.2020 – LIEFERY und das E-Mobility Unternehmen ONOMOTION wollen gemeinsam die emissionsarme Zustellung von Paketen und größeren Lieferungen in Ballungszentren ermöglichen. Hierzu werden ab November fünf E-Cargobikes des Berliner Start-ups für Zeitfenster-Zustellungen im Einsatz sein.

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LIEFERY stellt Zeitfensterlieferungen von ASOS in Berlin emissionsfrei zu

Ab sofort werden Zeitfensterzustellungen des Fashion-Anbieters ASOS in Berlin vom Logistikpartner LIEFERY mit dafür eigens gebrandeten Fahrzeugen ausgeliefert. Dabei setzt LIEFERY auf E-Fahrzeuge der Firma Tropos Motors Europe, die seit März in einem Pilotprojekt in Berliner im Einsatz sind.

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Experience a faster, more flexible and reliable delivery service that adapts to your needs and matches the expectations of your consumers.

We very much look forward to hearing from you.